About > Customer Action Program

Each SOP developed for LEL customers address five dynamic challenges:

I. Cost Reduction:

The LEL plan is designed to provide cost reduction while enhancing quality. LEL engineers a plan via use of sophisticated modeling software developed by i2. The result provides Leading Edge the framework for our ability to guarantee cost reduction to our customer.

II. Service Improvement:

We provide a solution that increases service levels, and insulates the individual components of the supply chain from failure. We have primary and secondary vendors with significant assets, as well as contingency plans for any negative event. Our record of demonstrated superior customer satisfaction reflects our belief that it is “People-Process-Technology and Relationships,” which drives continuous improvement.

III. Seamless Integration:

Integrated logistics management requires participation of the logistics team at every level of the customer’s organization. This includes purchasing, engineering, manufacturing, accounting, inventory management, etc. The first order of business when reviewing an opportunity is analyzing the customer's present method of distribution, market area, density, and freight cost. We have identified a vision with pre-planning for future programs. It has also entailed significant data analysis on the operation to further develop an overall understanding and vision.

IV. Variability:

The LEL solution provides a framework that does not penalize the customer in the event of seasonal changes in national truck movements or a spike in business. The LEL plan provides predictability in price and forecasts. Opportunity also exists to add or change plant sourcing without transport cost penalty to the operation or to the cost model developed for the new sourcing plan.

V. Visibility

In this era of lean manufacturing it is increasingly critical that organizations have visibility to their freight. LEL provides web-based tracking of all shipments, regardless of mode…domestic or international. We believe that proper logistics planning can provide significant cost saving efficiencies in the supply chain. As featured below:

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